Guide to Choosing a Storage Facility

Guide to Choosing a Storage Facility

Selecting the right storage facility is essential to keeping your belongings safe, accessible, and in good condition. Here’s a step-by-step guide to help you make the best choice:

1. Determine Your Storage Needs

• Size Requirements:
  • Small (5x5 or 5x10) – Boxes, seasonal items, small furniture.
  • Medium (10x10 or 10x15) – Apartment-sized storage, business inventory.
  • Large (10x20 or 10x30) – Whole-house storage, vehicle storage.
• Short-Term vs. Long-Term: If storing long-term, consider a climate-controlled unit to further protect your belongings.
• Specialty Storage: Need space for vehicles, boats, or temperature-sensitive items? Look for specialized facilities.

2. Location & Accessibility

• Proximity: If you need frequent access, choose a facility close to home or work.
• Hours of Access: Some facilities offer 24/7 access, while others have restricted hours.
• Drive-Up vs. Indoor Units:
  • Drive-up access makes loading and unloading easier for large items.
  • Indoor units offer extra security and climate control.

3. Security Features

• Gated Access & Key Codes – Limits entry to authorized customers only.
• 24/7 Surveillance Cameras – Ensures added security and monitoring.
• On-Site Staff & Security Guards – Provides an extra layer of protection.
• Individual Unit Locks & Alarms – Some facilities offer high-security locks or alarms on each unit.

4. Climate Control & Cleanliness

• Climate-Controlled Units – Essential for items like furniture, electronics, artwork, and important documents.
• Pest Control Measures – Ask about how the facility prevents rodents and insects.
• Cleanliness & Maintenance – Visit in person to check for leaks, mold, and general upkeep.

5. Cost & Rental Terms

• Compare Prices & Fees – Check for promotions, discounts, and hidden fees.
• Month-to-Month vs. Long-Term Contracts – Flexible terms are best if you’re unsure how long you’ll need storage.
• Insurance Requirements – Some facilities require insurance, which may be offered through the company or your homeowner’s policy.

6. Customer Reviews & Reputation

• Read Online Reviews: Check Google, Yelp, and the Better Business Bureau (BBB) for feedback from other customers.
• Ask About Customer Service: A responsive, professional team can make a big difference if issues arise.

7. Additional Features to Consider

• Moving Supplies Available? Some locations sell boxes, tape, and packing materials.
• Truck Rental or Moving Assistance? Some facilities offer free truck use for new customers or have partnerships with moving companies.
• Automatic Payments & Online Reservations? Convenient options for hassle-free management.

Final Steps: Visit & Compare

Before making a decision:
✅ Tour the facility in person.
✅ Ask about current promotions or discounts.
✅ Read the rental agreement carefully.